Baltov Consult’s management accepts policy of maintenance and constant improvement of integrated system for quality management, environment, health and safety and information security. This policy is in compliance with the international standards ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 27001:2022, as a tool for confirmation of company’s good image and reputation, and the creation of opportunities for constant improvement.
- Baltov Consult’s policy on quality, environment, health and safety and information security is part of the organization’s whole policy and strategy and is oriented to meet client’s requirements and expectations when developing and implementing management systems according to the requirements of the relevant conformity standards. It’s based on the following principles, that represent a frame for defining the organization’s purposes.
- Clear and precise formulation of our client’s job, reporting their specific needs
- Good planning of work and taking into attention client’s specific requirements
- Results analysis of the done work and assessment of its effectivity
- Focus to strategy of the company and its transfer in the management system
- Establishing long-term relationships with partners, which leads to improvement and increasing the efficiency and advantages of our team work.
- Ethical attitude towards our competitors and searching for a partnership – “work together, not one against the other”
- Empathy of our specialists and associates, constant training and getting acquainted with the news management systems area and regulatory requirements toward markets
- Guarantee of privacy, availability and entirety of the client’s information
- Adequate management of organization’s own information with protection purpose
- Minimizing the impact of various kinds of threats on the assets that are related to information security
- Adequate and systematic assessment of the risks related to information security, according to developed conditions and regulations
- Applying effective and efficient control mechanisms in relation to security of various assets, responsible for strategic conditions for risk management, maintenance and improvement of the system
- Creation of efficient regulations managing security activities
- Efficient performance of the applicable national legislation’s requirements and the negotiated relations with clients in regard to information security
- Rational use of the available raw materials and resources
- Improvement and maintenance of healthy working environment
- Minimizing the formation(generating) of waste through establishment of systematic and integrated waste management.
Our client’s satisfaction is based on:
- Continuous and purposeful improvement of our service and our employees
- Full comprehension and representing of client’s requirements and to all regulatory and legal requirements, as well as their applying
- Assistance when orientating to novelties, including European regulatory requirements and their applying
- Our conviction, that our product contributes Bulgarian business to gain more competitive positions, compared to world business
- Insurance of human, material and financial resources for effective and efficient application of IMS.
These principles and guidelines are leading in our job. Each one of us monitors their performance and is obliged to handle current policy for the sake of prosperity of our clients, our company and our employees.
Our efforts are pointed to effective and efficient management of all identified processes, that render influence on quality, environment, health and safety and information security, as well as training and qualification of employees, as prerequisites for achieving significant satisfaction for clients.
As a Manager I take the personal responsibility to ensure all necessary resources to perform the set goals and outlined policies.
Baltov Consult’s Manager
K. Baltov